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Zoom Switch LogoUSB Headset Switch for Phone calls, VoIP and Music

Contact Comfort Canada offices for availability and pricing details: by email or phone (1-877-244-8414)

ZoomSwitch has announced 3 new or upgraded products, the ZMS10-C, ZMS20-UC and ZMS20-UC Rev A

The ZMS10-C is compatible with Cisco IP phones that connect to the headset port. Previously users could only use the ZoomSwitch via a Cisco handset port or had to purchase an additional cable (26716-01) in order to connect via the headset port. The ZMS10-C is compatible with Cisco IP telephones out of the box and does not require an additional cable in order to be compatible when connected via the handset port.

The ZMS20-UC builds on ZMS10 technology that adds USB functionality to your Plantronics-style wireless headset by adding volume control that amplifies the sound on the USB side and a mute button to mute the mic on both the USB and phone. The ZMS20-UC also features a Cisco IP phone compatibility switch.

The ZMS20-UC Rev A adds stereo mixdown, Avaya HIC-1 compatibility, and streamlined installation instructions in the package.
The ZMS20-UC is widely used to add UC functionality to existing wireless or corded office headsets in companies who are in various stages of implementing UC solutions by Microsoft, IBM, Avaya, Cisco, Shoretel, and others.

The ZoomSwitch is easy to set up and is powered via the USB cable from your computer. Follow the hookup diagram, or click on the Interactive Setup Guide for details.

Here are just a few of the things you can do with a ZoomSwitch!

ZoomSwitch ZMS10-C

ZMS10-C Package
ZMS10 Package

ZMS10 Top
ZMS10 Top

ZMS10 Side
ZMS10 Ports

Connect your office headset to your phone and computer, and switch between them at the touch of a button!
ZoomSwitch ZMS10-C (formerly the ZMS10) is a USB Headset Switch that adds USB functionality to your Plantronics-style wireless headset—or any wired headset or handset connected to your phone's handset or headset port (RJ9). ZMS10-C now incorporates Cisco IP phone compatibility, eliminating the need for a set of special cables.

ZMS10-C Documentation

ZMS10-C Data Sheet

ZMS10-C Setup Instructions

ZoomSwitch Hookup Diagram

ZoomSwitch Interactive Setup Guide

ZMS10 Demo

ZMS10 Trouble Shooting

ZMS10 Compatibility Guide

ZoomSwitch ZMS20-UC and ZMS20-UC Rev A

ZMS20-UC Package
ZMS20-UC Package

ZMS20-UC Top
ZMS20-UC Top

ZMS10 Side
ZMS20-UC Ports

ZoomSwitch ZMS20-UC is an enhanced version of the popular ZMS10. It has a new volume control switch that amplifies the sound on the USB side and a mute button to mute the mic on both the USB and phone. The ZMS20-UC also features a Cisco IP phone compatibility switch. If you are connecting to a Cisco phone through its headset port, locate the compatibility switch on the side of the unit and make sure it is set to “Cisco”.

The ZoomSwitch ZMS20-UC (Rev. A) adds a two new features to the ZMS20-UC:

If you are using a HIC-1 adapter with an Avaya phone, make sure the switch is set to “HIC“. Note that HIC-1 cables are not included with the ZoomSwitch.

ZMS20-UC and UC Rev A Documentation

ZMS20-UC Data Sheet

ZMS20-UC Setup Instructions

ZMS20-UC Rev A Setup Instructions

ZoomSwitch Hookup Diagram

ZoomSwitch Interactive Setup Guide


••• Comfort Telecommunications Canada Inc. is your one-stop shopping point for Plantronics and Jabra/GN Netcom telephone headsets, Bluetooth and DECT wireless headset systems, Polycom conference room phones and EnGenius long range cordless phone equipment. We ship country wide to Canadian and USA destinations.

For product, repairs and pricing information, phone us at our Brampton, Ontario (1-905-458-9507) or Calgary, Alberta (1-403-239-8414) offices,

or email us at ProductEnquiry@ComfortCanada.com.