Plantronics Wireless FAQs - CS70N
Q. How do you Reset a CS70(N) system?
A. If you experience acoustic or power problems with Plantronics CS70 or Plantronics CS70N, try a system reset as follows:
- 1. Check the switch on the right side of the charging base. Set it to "-" and not "=."
- 2. Take the headset out of the charging base.
- 3. Simultaneously press & hold the call control button & the volume + and - buttons for 5 seconds.
(All of these buttons are on the headset.)- 4. When the yellow light on the headset blinks, release all buttons.
- 5. Press and hold the call control button (only) again.
The yellow light will blink a second time.- 6. Release the call control button.
- 7. Unplug the AC power from the bottom of the charging base for five seconds.
- 8. Plug the AC power back in to the charging base.
The headset and the base unit are supplied subscribed to each other.
If you wish to use a replacement headset you must re-subscribe the new headset.
Q. How do you Subscribe (pair) a second or replacement CS70(N) earpiece to the base?
A. To subscribe a new CS70N earpiece to the Base:
- 1. Check the switch on the right side of the charging base. Set it to "-" and not "=."
- 2. Take the headset out of the charging base.
- 3. Press the + button on the back of the base until the red light on the front of the base flashes.
- 4. Return the headset to the charging cradle.
- 5. Press and hold the + button on the headset until a yellow light appears on the headset.
- 6. Pairing is complete when the headsets yellow light goes out and the charging base red light is solid.
Note:If you wish to use the same Plantronics CS70/CS70N wireless headset system on the same telephone on a multi-shift environment (multiple users), you can purchase additional CS70 headsets and use the Re-Subscribe (Multi-Pair) procedure.
Q. How do I replace a CS70(N) battery?
A. Plantronics CS70 or Plantronics CS70N wireless headsets do not have replaceable batteries. After the battery dies, you will need to replace the entire earpiece with another one.
Plantronics no longer make the CS70 model (only the CS70N) or a replacement headset for CS70. However, you can use the same replacement headset for the Plantronics CS70N, Plantronics part number 72910-01, on your CS70. This is a noise canceling headset, unlike the CS70 headset which is only a voice tube (without background noise canceling). Typically the battery in the CS70/CS70N will last anywhere from 1-3 years, depending on usage.
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