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Plantronics Headsets to Avaya Phones Connectivity

Avaya Direct Connect Cables, Processors and Adapters

HIC Cable
HIC Cable

HIS Cable
HIS Cable



Which headset and cable to order for your Avaya Phone?

First pick a headset from one of the Plantronics H-Series headsets. Then pick the correct cable below depending on the model phone you have.

For Avaya 46xx series, 56xx series, 24xx series, 54xx series, 6416D+M, 6424D+M, and QE4610 phones (for example, Avaya IP 2410, 2420, 4610, 4620, 4621, 4622, 4625,4630, 5410, 5420, 5610 and 5620): Use the Plantronics HIC cable

For Avaya 46xx IP phones (4606, 4612, 4624) : Use the Plantronics HIC cable

For Avaya 96xx series, 1608, 1616 phones (For example, Avaya IP 9620, 9630, 9640, 9650, 1608 and 1616): Use the Plantronics HIS cable

For AT&T, Lucent, Avaya "Merlin Magix" Models 4424LD+, 4424D+,4412D+, 4406D+: Use the Plantronics HIC cable

For Avaya Call Master I, II, III, IV phones: Use the Plantronics P10 Plug Prong Amplifier for H-Series Headsets.
If you want a wireless headset solution, use any Plantronics Wireless Headset + Plantronics PJ-327 Wireless Headset 2-Prong Adapter

For Avaya Call Master V and VI phones: Use the Plantronics 26716-01 cable (same as the M22 Amplifier cable) or an Avaya M12LUCM amplifier. You can also use an M22 Audio Processor with a 40287-06 adapter cable.


Plantronics H-series headsets are rugged and dependable and intended for offices, call centres and other office environments. You will need either a direct connect cable (e.g. A10-16 amplified cable, or HIC cable for Avaya phones) or an amplifier (eg. M22) to connect the headset to your phone. For Plantronics corded headset options, click here.

••• Comfort Telecommunications Canada Inc. is your one-stop shopping point for Plantronics & Jabra/GN Netcom communication headsets, Bluetooth and DECT wireless headset systems, Polycom conference room phones and EnGenius long range cordless phone equipment. We ship country wide to Canadian and USA destinations.

For product, repairs and pricing information, phone us at our Brampton, Ontario (1-905-458-9507) or Calgary, Alberta (1-403-239-8414) offices,

or email us at ProductEnquiry@ComfortCanada.com.

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