Nortel Aastra Office Telephones
Nortel Meridian Aastra 9120 2-line Phone
The surprisingly inexpensive two-line Model 9120 telephone offers a host of features and value not normally found in products in this price range.
Key Features:
- 2-Line Analog Telephone
- Conference key - conference both lines for a meeting
- Call Display with Visual Call Waiting*
- Speakerphone with Mute
- 7 programmable memory keys offer 14 autodial positions for quick access to features* or frequently called numbers
- Three line adjustable display
- 100-name and number directory
- 100-name and number Callers list
- Multi-function indicator light
- CLASS Message Waiting indicator*
- On-hook dialing
- Compatible with Centrex, PBX or standard telephone service
- 10 number redial list
- Adjustable receiver volume
- English/French/Spanish prompts
- Call timer
- Headset compatible
- Desk or wall mount
- Hearing aid compatible
- Power: 16 VAC, 250 mA transformer
- Colours Available: Charcoal
- Weight: 1.1 kg
- Dimensions: 19.1 cm L x 19.1 cm W x 8.9 cm H
New and refurbished
Nortel Meridian M9316 CW Phone
9316CW Telephone by Aastra
The 9316 CW offers call screening. With Visual Call Waiting*, you will know who is calling you - even when you are on the phone. It features a large backlit display, speakerphone, and memory keys.
Key Features:
- Single-Line telephone
- Caller ID and Call Waiting Display*
- 3x16 adjustable backlit display
- Secured numbers for personal codes
- SuperFlash and Intelligent Viewing System
- 50-name and number Call Log*
- 50-name and number Directory
- Speakerphone with mute
- CLASS Message Waiting indicator*
- On-hook dialing
- Eight programmable memory keys for frequently called numbers and/or feature access codes
- Preferred Name Match*
- Parallel line jack for extension, fax, or modem
- Visual ringing/extension-in-use indicator
- Four selectable ringing cadences
- On-hook dialing
- LINK/Release/Hold keys
- Programmable call timer
- Multiple area code stripping*
- English / Spanish prompts
- Hearing aid compatible and ADA compliant
- Colours Available: Black, Ash, Grey
- Weight: 2.3 lbs.
- Size: 7.5" length x 7.5" width x 3.5" height
New and refurbished
Nortel Meridian M9417 CW Phone
9417CW Telephone by Aastra
The 9417CW is a two-line phone with Visual Call Waiting*, Caller ID, speakerphone, and is headset compatible. This telephone is the best communications tool for home and small office professionals!
Key Features:
- Two separate lines with station conferencing key
- Caller ID and Call Waiting Display*
- 3x16 adjustable backlit display
- Speakerphone with mute
- SuperFlash and Intelligent Viewing System
- 100-name and number Call Log*
- SuperFlash and Intelligent Viewing System
- 100-name and number downloadable Directory
- Secured numbers for personal codes
- Six programmable memory keys for frequently called numbers
- Headset compatible
- Last 10 number redial
- Call Director option for fax or other devices*
- CLASS/Voltage Message Waiting indicator*
- Restricted dialing option
- Preferred Name Match*
- Visual ringing/extension-in-use/hold indicator
- LINK/Release/Hold keys
- Optional page and call timer keys
- English / French prompts
- Hearing aid compatible
- Colours Available: Black, Ash, Grey
New and refurbished
* Note: Functionality of some features assumes availability and customer subscription to service provider offerings.
Norstar Telephones
T7100 Norstar Telephone

New Only. Business Series Terminal T7100 is an entry level, single-line telephone designed for public areas such as lobbies, cafeterias, hallways, break rooms, or other locations where use is occasional.
Key Features:
- Single-line telephone
- One programmable memory button provides access to any department or person
- Tilt-display with integrated Visual Ring/Message Waiting Indicator enables optimum viewing
- 16-character LCD window provides viewable date, time, and caller information
- Compatible with Norstar and Business Communication Manager systems
Meridian Norstar M7208

New Only.This basic telephone is ideal for users who need access to a just a few lines, programmable features, and autodial numbers. The M7208 is well-suited for areas with shared telephones, like manufacturing plants, retail departments, or repair centers.
Key Features:
- Eight programmable buttons for features and lines
- Programmable autodial
- One-line by sixteen-character LCD Window
- Supported on all Norstar Integrated Communications Systems
- Available in black, ash and gray
- Plus a long list of Norstar standard features
T7316 Norstar Phone – Nortel Meridian

New and Refurbished. The T7316 telephone is a highly featured set with capabilities that position this model in the portfolio for a variety of user groups including managers and executive professionals. The T7316 is ideal for voicemail users that require one touch access to their mailbox. With sixteen programmable DSS buttons, 8 speed dial keys (which grow to 16 with a shift key) and three "soft" keys to access Norstar programming, the T7316 is the Business Series Terminal of choice for Norstar power users. Colors: Charcoal (NT8B27AABA), Platinum (NT8B27AABB)
T7316E Norstar Phone – Nortel Meridian

New Only. Business Series Terminal T7316e is a professional level, multi-line, telephone equipped with a two-line display. It's specifically designed for the high-call-volume user, who typically requires a maximum amount of interactive information and a programmable set of buttons. Ideal users include managers, executives, other professionals, and office administrators. The T7316e can be expanded to add up to four T24 KIM/CAP modules so you can monitor up to 100 lines. Colours: Charcoal, Platinum
Key Features:
- Up to 10 lines
- 24 programmable memory buttons (16 with LCD indicator), plus integrated busy lamp field
- 2-line, 16 character-per-line LCD window with 3 soft keys
- Tilt display with integrated visual ring/message waiting indicator
- Compatible with Norstar and Business Communication Manager systems
- Add a KIM / CAP Module
Norstar T7316e T24 KIM CAP

New Only. Nortel Networks Business Series Terminal Central Answering Position (BST CAP) is an expandable desktop telephone solution that allows administrative assistants, receptionists and emergency contact centers the ability to centralize and efficiently distribute calls. By attaching up to four T24 Key Indicator Modules directly to a T7316E, users gain access to over 100 hundred memory buttons capable of supporting lines, features, and/or autodials. The result is an elegant desktop telephone solution ready to transform the pace and efficiency of any business operation while maintaining exceptional customer service standards.
Key features:
- Modular design: Whether functioning as a feature-rich standalone solution or as a Central Answering Position, the T7316E+T24's modular design allows strategic deployment based on business requirements
- System powered: Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the BCM or Norstar system to power the BST CAP
- Busy lamp field/Direct station select: Increases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries
- Audio control center: Simplifies telephone operation by clustering common audio features for fast and precise toggle action between handset, headset, and speaker
- Multiple hunt groups on the T24 Key Indicator Module (KIM): Ensures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy the next line is hunted until a free line is found
- Multi-segment icons: Improves internal communication flow by providing a station status for system subscribers
- Default features based on profiles: Simplifies system administration by defaulting to one of four profiles that are based on user requirements
- Default line and hunt group assignment: Simplifies system administration by logically defaulting to the top six buttons on the LCD supported programmable button column
- OA&M navigation buttons: Simplifies system administration by moving navigation capability from the middle to the top of the LCD supported programmable button column
- Quick reference pull-out tray: Simplifies telephone operation by making the quick reference guide immediately accessible
- Desktop Assistant label application version 1.3: Simplifies installation, moves, adds, and changes by allowing multiple sets to be printed simultaneously on perforated blank label sheets and zooming during print preview
T7406 Norstar Telephone

New. Business Series Terminal T7406 is a full-featured, multi-line telephone for businesses that would benefit from a workplace mobility solution. It covers an area of up to 282,000 square feet and supports 1-6 people, enabling your employees to be more productive while moving about the office. It is ideal for small enterprises, branch offices, retails, medical offices, warehouses and manufacturing environments.
Key features:
- 900 MHz digital spread spectrum frequency hopping (DSSFH)
- Operating range of 300 feet (97 meters), with 282,000 square feet of coverage
- Backward compatibility with Norstar and Business Communications Manager and full integration with their applications and features
- Maximum site density enables 6 handsets. This includes 2 wall bases, each supporting three T7406 handsets.
- Nickel Metal Hydride battery delivers up to 5 hours (with backlight off) continuous talk-time or up to 72 hours standby time
- Handset station simultaneously charges the primary (handset), and secondary (spare) battery
- Spread Spectrum frequency hopping is available on 27 channels per base
- Accessories include belt clip, wrist strap, and spare battery
- Custom and standard leather carrying cases (optional)
M7208 Norstar Telephone

Refurbished. The M7208 phone is well-suited for areas with shared telephones, like manufacturing plants, retail departments, or repair centers.
Key features:
- Eight programmable buttons for features and lines
- Programmable autodial
- One-line by sixteen-character LCD Window
- Supported on all Norstar Integrated Communications Systems
- Available in black, ash and gray
- Plus a long list of Norstar standard features
M7310 Norstar Telephone

Refurbished. This full-featured telephone is designed for users with more extensive calling and call handling requirements and ideal for users who often call the same customers, suppliers, or accounts. The LCD window and soft keys make this telephone extremely easy to use.
Key features:
- 10 programmable line or feature buttons
- 12 dual-function memory buttons provide quick access to 24 additional frequently-used features or autodial numbers
- 2-line by 16-character LCD window and soft keys
- See the status of up to 24 telephones by adding a BLF
- Supported on all Norstar Integrated Communications Systems
- Available in black, ash and gray
- Plus a long list of Norstar standard features
M7324 Norstar Telephone

Refurbished. Nortel Networks Business Series Terminal M7324+CAP, is an expandable, feature-rich telephone supporting heavy call volumes. It is ideal for administrative assistants, receptionists, and other centralized call answering personnel. By attaching up to two Central Answering Position (CAP) modules, an additional 96 memory buttons can be added, creating a total combination of 120 lines, features, or autodials. Colours: Black, Grey, Ash
Key features:
- Supports a combination of up to 24 lines, features, and autodials
- Central Answering Position (CAP) has 48 programmable buttons with LCD indication. Two CAP's can be added to this terminal, providing a maximum total of 120 programmable buttons (Station Auxiliary Power Supply required)
- Includes 2-line, 16 character-per-line LCD window with 3 soft keys
- Enhances productivity through hands-free operation and volume control bar
- Compatible with Norstar and Business Communication Manager systems
Meridian 1 Phones
M3902 PBX Phone

Refurbished. The 3902 telephone is a single-line basic phone with display-based interface and hands free capability. The M3902 is designed for light telephone use with more feature requirements for the Nortel Option PBX platform - 11C, 51C, 61C, 81C. They work great in areas like manufacturing areas and warehouses. The M3902 introduces the display based interface and handsfree capability to a single line phone. Enhancements such as self labeling keys, "Smart" Mute and a host of user selectable options make this a powerful single line set. The M3902 also increases its capabilities by supporting a cartridge accessory that conveniently snaps into the back of the phone. Colours: Charcoal, Platinum
Key features:
- Single Line
- 2 Line x 24 Character Display
- 3 Self labeled, programmable feature keys
- Six Fixed Feature Keys - Options, Message, Transfer, Goodbye, Hold, Smart Mute w/ LED
- Handsfree with LED
- Navigation Cluster
- Desk or Wall Mount
- Headset Support
- One Accessory Port
M3903 Nortel Meridian 1 PBX telephone

Refurbished. The M3903 telephone is a multi-line phone that includes keys that label themselves. The 3903 phone is the ideal choice for office professionals and technical specialists. Utilize with your Option 11C Nortel PBX. It supports up to four lines and/or features through the two self labeling keys at the top of the display. It provides access to additional features through the interactive soft keys below the display. The M3903 delivers the new productivity-enhancing Call Log Feature, which displays a list of the last 10 incoming calls as well as the last five outgoing calls made from your phone. For added customization, you can choose to list all incoming calls or just the unanswered calls, and you can instantly redial and call on the lists with a simple keystroke. Fixed feature keys also allow you to switch easily from the handset or handfree to headset use, personalize the phone using the options list, and quickly access your voice mail system.
Key features:
- Multi-line
- 3 Line x 24 Character Display
- 2 Self labeled, programmable feature keys with shift key
- 4 Context sensitive feature keys
- Fixed Feature Keys - Hold, Goodbye, Volume Control, "Smart" Mute and Headset w/ LED, Options, Message, Call Log (Includes Redial), Applications, Shift, Handsfree with LED
- Dual Purpose LED indicator - Message Waiting, Incoming call
- Navigation Cluster, Quit and Copy
- Desk or Wall Mount
- Supports 2 Snap In Cartridge Accessories
3904 Meridian 1 Telephone

Refurbished. The M3904 Professional phone is the ideal choice for busy executives, managers, and administrators - anyone who needs maximum flexibility in a multi-line phone. It provides enhancements in several areas including offering the largest display in its class, Personal Directory with Call Log and a variety of user selectable options. The M3904 also supports a PC utility Cartridge that allows you to create a directory of up to 100 names and then download them to your phone. The M3904 sets a new standard for user empowerment, productivity, and lower cost of ownership. Use with your Nortel PBX system.Colours: Charcoal, Platinum
Key features:
- Multi-line
- 5 Line x 24 Character Display
- 6 Self labeled, programmable feature keys with shift key (total of 12 with shift)
- 4 Context sensitive feature keys
- Fixed Feature Keys - Hold, Goodbye, Volume Control, "Smart" Mute and Headset w/ LED, Options, Message, Directory/Log (Includes Redial), Applications, Shift, Hands-free with LED
- Dual Purpose LED indicator - Message Waiting, Incoming call
- Navigation Cluster, Quit and Copy
- Desk or Wall Mount
- Supports 2 Snap In Cartridge Accessories
3905 Meridian 1 Telephone

Refurbished. The M3905 Call Center phone is designed for the specialized needs and productivity needs of the most demanding call center agents and supervisors. The M3905 includes a direct connect headset for agents, as well as a supervisor port. This headset port works in conjunction with the Supervisor Observe button that allows them to listen in on an active call, or listen and talk. The M3905 increases your customer service capabilities and productivity thought efficient, professional call processing. The 3905 phone can enhance productivity while satisfying the specialized needs of agents and supervisors with your Nortel Option 11C. Colours: Charcoal, Platinum
Key features:
- 4 Line x 24 Character Display
- 8 Self labeled, programmable line/feature keys
- 4 Self labeled keys that provide access to numerous features
- Fixed Feature Keys - Headset, Emergency, Make Busy, Not Ready, Supervisor, Inbound calls
- Supervise Observe (Talk/Listen or Listen Only)
- Message Waiting LED
- Navigation Cluster, Quit and Copy
- Supports 2 Snap In Cartridge Accessories
2216 Meridian 1 Telephone

Refurbished. The M2216 Digital Telephone is specifically designed for the call center environment. Another great set for a variety of flexible uses with Nortel's Option 11C and SL1 PBX system. The M2216 telephone is designed for the specialized requirements of agents and supervisors in a call center environment. The M2216 ACD can be customized for a variety of call center configurations to enable agents and supervisors to provide callers with a high level of customer service in the most effective way possible. The M2216 ACD has a built in 2 line x 24 character display that provides vital incoming call information required by agents for customized greeting. Dual headset jacks enable supervisors to train and monitor agents' performance while they are online with a caller.
Key features:
- Specifically Designed For Call Centers
- 16 Programmable Line/Feature Buttons
- Dual Headset Jacks
- Built In Display
- Colours: Black, Ash (beige)
Norstar Programming Feature Codes
Norstar Programming Feature Codes
Nortel Networks Manuals
The following are all PUBLICLY AVAILABLE LINKS to the Nortel Networks website. We offer these links for your convenience only, and do not authorize the reproduction and sale of these items in any way, shape, or form, without the express written consent of Nortel Networks Inc. Comfort Telecommunications Canada Inc. is not affiliated with Nortel Networks Inc. Documentation is in Adobe PDF format which requires the FREE Adobe Acrobat Reader software.
Norstar Manuals, Programming Manual, Free User Guides http://www142.nortelnetworks.com/bvdoc/norstarbcm/
Meridian M3900 Series Digital Phone Manuals, User Guides http://www142.nortelnetworks.com/bvdoc/meridian1/m3900/
Meridian 1 M2000 Series Phone Manual, Programming User Guide http://www142.nortelnetworks.com/bvdoc/meridian1/m1user/
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