Phone or email us for product information and pricing: (click the phone number to send an email)
Calgary, Alberta @ (403) 239-8414 ... or ... Toll Free: 1-877-244-8414
Brampton Ontario @ (905) 458-9507 ... or ... Toll free: 1-800-822-8613
EnGenius DuraFon Pro 4-line Long Range Cordless Phone System
The EnGenius DuraFon PRO 4-line Industrial Cordless Telphone System is a long range, multi-base, multi-line telephone and 2-way radio
communications system, providing users unparalleled mobility and flexibility. With sophisticated digital signal processing and high
quality hardware designs, the DuraFon Pro provides long range communications in a wide variety of settings including multi-level office
buildings, hotels and resorts, convention facilities, warehouses, farms, constructions sites, and other demanding business environments.
The unique 2-way radio feature allows handsets to communicate with each other as digital full-duplex 2-way radios.
The DuraFon Pro basic System includes: 1 DuraFon PRO Base Station, 1 DuraFon PRO Handset, 1 1700mA Li-ion Battery Pack, 1 Charge AC/DC Adaptor, 1 Fast Charging Cradle, 1 low profile handset antenna, 1 Optimal Performance handset andtenna, and 1 Belt Clip
The DuraFon PRO-PIA bundle includes 1 DuraPro base unit, 4 x DuraPro handsets, AC adapters, 8 x Li-Ion battery packs, 4 x charging cradles, 4 x DuraPouches, 4 x belt clips, Long and Short antennas with each handset
The DuraFon PRO-PIB bundle includes 1 DuraPro base unit, 4 x DuraPro handsets, AC adapters, 8 x Li-Ion battery packs, 4 x charging cradles, 4 x DuraPouches, 4 x belt clips, Long and Short antennas with each handset, plus 1 External Antenna /w 10m cable (AK10L) and 1 Lightning Protector Kit
DuraFon Pro Components Most Ordered:
Durafon Pro PIA Bundle with 4 Handsets, 8 Batteries ... |
DuraFon Pro Handset |
DuraWaklie Handset |
DuraFon Lithium Ion Battery |
Utility Pouch for DuraFon Handset |
SN-ULTRA External Antenna |
Features include:
- Powerful cordless communication 6 times as powerful as the average cordless phone
- Range depends upon individual environment.
- Range: Up to 12 floors in-building penetration; 250,000 square feet in manufacturing plants, warehouses; 3,000 acres on farms or ranches
- Two-way radio - full duplex, no group chatter or push-to-talk, can be used even when out of range of base unit, Handset-to-Handset, Handset-to-Base or Base-to-Handset
- Speakerphone capability of the PRO handsets
- Multiple base registration (allowing 2 way / broadcast with all), whereas the 4x is limited to base specific
- Up to 90 hasndsets in a system compared with 36 max. for the 4X
- Broadcast through a line port
- Multiple lines (4-ports / lines per base unit)
- Each intergrated PRO system can support up to 90 DuraFon PRO and / or DuraWalkie handsets
- Expandable to 8 base units with 32 lines (4-lines per base)
- Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly
- Two-way radio functions: full-duplex intercom or half duplex broadcast
- Works behind any analog port of a PBX, phone system or analog phone line
- Durable and Reliable
- Ease to use
- Caller ID w/call waiting
- Will work with DuraWalkie handsets
- Optional external antenna for indoor use in warehouses and manufacturing plant or outdoor use on farms and car lots
DuraPRO Data Sheet
DuraPRO Overview
DuraPRO & DuraWalkie User Manual
DuraPRO & DuraWalkie manuel de l'utillsateur
DuraFon_DuraPro Troubleshooting Guide
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EnGenius DuraWalkie Long Range Cordless TM 2-Way System
The EnGenius DuraWalkie handset provides long-range 2-way intercom and broadcast communication , without telephone capability.
The DuraWakie handset is compatible with the DuraPro handsets.
The DuraWalkie Handset includes: 1 DuraWalkie Handset, 1 1700mA Li-ion Battery Pack, 1 Charge AC/DC Adaptor, 1 Fast Charging Cradle,
1 low profile handset antenna, 1 Optimal Performance handset andtenna, and 1 Belt Clip
Features include:
- Walkie-talkie handset
- 2-Way broadcast
- Private, handset to handset intercom
- Scalable and reliable
- Range : * see notes below
- Multiple handsets (up to 90)
- 6 Hours talk time, 50 hours stand-by time
DuraPRO & DuraWalkie User Manual
DuraPRO & DuraWalkie manuel de l'utillsateur
DuraFon_DuraPro Troubleshooting Guide
* Notes on DuraWalkie configuration and range
(1) The DuraWalkie is not a standalone unit. It supplements the DuraPro system as a lower cost walkie talkie handset for handset-to-handset
communications.
(2) The handset-to-handset range of the DuraWalkie is around 300 feet depending on terrain.
(4) The DuraWalkie handset can make calls to the DuraPro handset in walkie talkie mode, and vice versa.
(3) You cannot make outside calls through the DuraPro base using the DuraWalkie.
(3) A DuraPro handset can transfer calls from the DuraPro base to a DuraWalkie handset, thereby extending the effective range.
Troubleshooting FAQs:
Q. Does the PRO handset work other EnGenius systems?
A. No. The PRO-HC will function only with the PRO series of systems.
Q. Does the DuraFon PRO system have Voice Mail?
A. NO. The DuraFon series of telephones do not have Voice Mail.
Q. What to do about Static?
A. Possible causes: Interference, bad line connection, bad antenna connection
Suggested remedies: verify all connections are securely attached (line plug into base unit, base antenna and handset antenna. If still present move base to another location with a different phone line and power source.
Q. Muting / other party cannot hear.
A. Possible causes: Mute feature active or dislodged microphone.
Suggested remedies: Power down handset and re-power up.
Q. Handset fails to charge in charging cradle.
A. Possible causes: No power to cradle, handset not seated fully, dislodged charging contacts.
Suggested remedies: Verify AC power adapter is fully plugged into cradle and the power supply is plugged into wall socket. Place battery pack into spare battery charging slot, verify LED on cradle lights up. Replace battery pack into handset and set into cradle, display should read “Charging.”.
Q. Phantom rings / handset rings once then stops.
A. Possible causes: Voicemail from phone company.
Suggested remedies: If phone company voicemail is being used, the charge in line voltage may trigger a short ring. The base unit can be modified to address this voltage change.
Q. Caller ID not working (w/ external antenna).
A. Possible causes: Grounding of external antenna.
Suggested remedies: Verify Caller ID works when external antenna is removed and rubber antenna used. If the Caller ID now works, the external antenna should be grounded by its own separate ground in order to avoid the building ground interference. If Caller ID does not work after replacing the external antenna with the rubber antenna, verify Caller ID service from phone company is operational.
Q. Handset will not register to base unit.
A. Possible causes: Incompatible models.
Suggested remedies: Verify Caller ID works when external antenna is removed and rubber antenna used. If the Caller ID now works, the external antenna should be grounded by its own separate ground in order to avoid the building ground interference. If Caller ID does not work after replacing the external antenna with the rubber antenna, verify Caller ID service from phone company is operational.
Q. Handset will not register to base unit.
A. Possible causes: Incompatible models.
Suggested remedies: Please verify the handset model matches the base unit model. The DuraFon 1X handset has a black faceplate, and the sticker in the battery compartment underneath the battery should read DuraFon 1X. The DuraFon 1X base should have two (2) line ports and the sticker on the back should read DuraFon 1X.
The DuraFon 4X handset has a silver faceplate, and the sticker in the battery compartment under the battery should read DuraFon 4X. The DuraFon 4X base should have four (4) line ports and the sticker on the back should read DuraFon 4X.
The DuraFon PRO handset has a green faceplate, and the sticker in the battery compartment underneath the battery should read DuraFon PRO. The DuraFon PRO base should have four (4) line ports, and the sticker on the back should read DuraFon PRO. The DuraWalkie handset has a blue faceplate, and the sticker in the battery compartment underneath the battery should read DuraWalkie. The DuraFon PRO base should have four (4) line ports and the sticker on the back should read DuraFon PRO. The DuraWalkie will only work with the PRO system.
Q. Handset cannot make or receive calls.
A. Possible causes: Dedicated line, no power to base unit, DuraWalkie handset, unregistered handset.
Suggested remedies: Verify handset model is compatible and not a DuraWalkie. Verify base unit has power. Verify Line Dedication settings (only admin handset can modify these settings {ID 10 or 11}) for DuraFon 4X: Menu, 9, 1, 4; DuraFon PRO: Menu, 9, 2, 2. Register handset. If still present, reset base unit and register handset..
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••• Comfort Telecommunications Canada Inc. is your one-stop shopping point for Plantronics, Jabra/GN Netcom and ADDCOM telephone headsets, Bluetooth and DECT wireless equipment, Polycom conference room phones and EnGenius long range cordless phone equipment. We ship country wide to Canadian and USA destinations. For product, repairs and pricing information, phone us at our Brampton, Ontario (1-905-458-9507) or Calgary, Alberta (1-403-239-8414) offices,